Legal

Privacy Policy

Last updated: November 2024

Overview

Syncronos Limited ("Syncronos", "we", "us", or "our") is committed to protecting the privacy of our clients and website visitors. This policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

We may collect personal information when you:

  • Submit an enquiry or contact form on our website
  • Engage with us directly by email or phone
  • Enter into a business relationship or contract with us

The types of information we may collect include your name, email address, phone number, company name, and any details you share when describing your project or requirements.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the services you have requested
  • Communicate about proposals, projects, and ongoing engagements
  • Improve our website and service offerings
  • Meet our legal and contractual obligations

We do not sell, trade, or rent your personal information to third parties.

Data storage and security

Your information is stored securely and we take reasonable technical and organisational measures to protect it from unauthorised access, disclosure, or loss. We use Microsoft cloud infrastructure (including Microsoft 365 and Azure) to store and process information, which is subject to Microsoft's own security and compliance practices.

Cookies and analytics

Our website may use basic analytics tools to understand how visitors use the site. This may involve the collection of anonymised usage data such as pages visited and time spent on the site. No personally identifiable information is collected through cookies without your knowledge.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate or out of date. To make a request, please contact us at info@syncronos.co.nz.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact us

If you have any questions about this privacy policy or how we handle your information, please get in touch:

Syncronos Limited
Email: info@syncronos.co.nz
Website: syncronos.co.nz